About Us

Ver-A-Fast > About Us

Who We Are

Ver-A-Fast is an omni-channel conversational marketing firm that is passionate about providing our clients with solutions that produce maximum value. We achieve this by listening to our clients and developing tailored programs that solve specific challenges. This includes direct interactions with customers and prospects, enhanced data services, and mobile marketing.

We’re headquartered in Cleveland, Ohio so our blue collar work ethic means we’ll always work hard, do whatever it takes to get the job done, and be extremely courteous with every interaction. We use a blended team approach of traditional in-office and remote agents. When the company started back in 1976 it was exclusively remote agents so we have over 40 years of experience interviewing, hiring, training, and coaching agents located anywhere within the United States. Utilizing remote agents enables us to easily scale up or down the number of assigned agents per campaign based on project demand.

Since our founding, Ver-A-Fast has been known for quality services, exceptional efficiency and the highest level of professionalism. Our team is up for every job, managing projects with the skill and experience our clients have come to expect. Our data services set us apart from other contact centers and enables us to provide data for outbound campaigns, conduct data hygiene, and detailed data analytics.

shutterstock_767293267
photo-1553775282-20af80779df7

Throughout our 40+ years of providing outsourced call center solutions, we have pioneered many unique programs to help our clients develop, maintain and retain relationships with their customers. Because of our national scope, we are able to collect and interpret bench-marking statistics in many areas to help our clients measure themselves against their peers. We not only make millions of calls annually but we do it while achieving the highest possible contact rate.

Inbound
Outbound
Lead Generation
Appointment Setting

Your Success Is Our Main Priority

We take pride in delivering high-quality results.
Send us your requirements and we will get back to you with a quote.